Sunday, November 2, 2008

Miscommunication

Hey Mrs. Rogers I was just posting this blog because on the to do list last week it didn't have anything about doing a blog. Then I just saw the blog topic when I went to the blog site for this weeks blog.

One of the many times miscommunication happened in the work place was when I worked at a Japanese restaurant as a server. At the end of the night each server would be assigned side work to clean up certain stations and get everything ready for the next day of work. A lot of times servers would try to get the easy side work so they could get done the quickest so they could get off. So, many times people would say they are doing a certain station without letting some servers know and then those servers would also try to start the same side work. Then when we realized we were doing the same side work one person would have to stop and start one of the stations that hadn't been started, so servers would always get mad when this happened because they got behind and the other server ended up getting extra help with their side work which was the easy one to begin with. A solution that finally got brought up was the manager or assistant manager would make the side work list and assign servers to it before we started work . That way it was fair and we would all know who was doing what and we would rotate so servers would not always get stuck doing the same work.

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